Contact EFT International for Information and Support

Your questions, comments, and feedback are welcome. We will do our best to respond in timely manner (usually within 24 hours).

What is your question or issue?*
- I have questions about accreditation - CPD, exams, trainings and trainers, mentoring, transferring certification
- I have an issue or question about membership - Joining EFTi, students, login, password, profile, renewals, upgrades
- I need help with a payment - Failed payments, refunds, alternative payment methods
- Ethical concerns and general feedback - Report a concern or problem, feedback on trainings or events
- Website error reporting and website suggestions - Something went wrong, bugs, errors, development suggestions
- Other
Your Name*
Your Email*
Please Select the Department to Contact*
Your Location
This helps us determine if your payment issue is location specific.
Message Subject*
Your Message or Inquiry*
Please describe your error or issue in as much detail as possible.
- Is there a specific error message or error number that you see?
- Is your payment account or email correct?
If you are getting an error message, can you send a screenshot?
Accepted file types: jpg, gif, jpeg, png, pdf.
Additional Technical Information
If you have encountered an error or technical difficulties, please add as much additional information as possible. It is difficult to troubleshoot issues unless we have sufficient details.
Your operating system and version
Example: Windows 10
The web browser and version you are using
Example: Firefox 49.0.2
The URL of the page you were on:
For example: https://eftinternational.org/members-area/
Can you make screen shots of the error you see?
Drop files here or

Accepted file types: jpg, gif, png, pdf.
Please upload up to 3 files
Additional Information
Please describe the situation in as much detail as possible. Do you see any error codes? What actions were you making that led to the issue? Thank you!
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Contact EFT International for Information and Support

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