Contact EFT International for Information and Support

Your questions, comments, and feedback are welcome. We will do our best to respond in timely manner (usually within 24 hours).

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What is your question or issue?*

I have questions about accreditation - CPD, exams, trainings and trainers, mentoring, transferring certification

I have an issue or question about membership - Joining EFTi, students, login, password, profile, renewals, upgrades

I need help with a payment - Failed payments, refunds, alternative payment methods

Ethical concerns and general feedback - Tell us about any concerns or problems or give feedback on trainings & events

Website error reporting, email problems or website suggestions - Something went wrong, bugs, errors, development suggestions

Other

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Please describe your error or issue in as much detail as possible.

Is there a specific error message or error number that you see?
Is your payment account or email correct?

If you are getting an error message, can you send a screenshot?

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Additional Technical Information

If you have encountered an error or technical difficulties, please add as much additional information as possible. It is difficult to troubleshoot issues unless we have sufficient details.

Your operating system and version

Example: Windows 10

The web browser and version you are using

Example: Firefox 49.0.2

The URL of the page you were on:

For example: https://eftinternational.org/members-area/

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Additional Information

Please describe the situation in as much detail as possible. Do you see any error codes? What actions were you making that led to the issue? Thank you!

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